Introduction
Welcome to Lifezone360! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including through SMS communications, our website, and other platforms.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
What Type of Information Do We Collect?
- Personal Information: Name, email address, phone number, and other contact details.
- SMS Information: Phone numbers and SMS consent status.
- Technical Information: IP address, browser type, operating system, and other technical data when you visit our website.
- Usage Data: Information about how you interact with our website and services.
How Do We Use the Information That We Collect?
- To provide and improve our services.
- To communicate with you, including sending SMS messages related to appointments, follow-ups, billing inquiries, promotions, and offers.
- To analyze website usage and improve user experience.
- To comply with legal obligations and protect our rights.
With Whom Do We Share Information That We Collect?
- SMS Information: SMS opt-in and phone numbers collected for SMS communications are not shared with any third party or affiliate company for marketing purposes.
- Service Providers: We may share information with trusted service providers who assist us in operating our website and providing our services, but only to the extent necessary for them to perform their functions.
- Legal Requirements: We may disclose information if required by law or to protect our rights and property.
Cookies and Similar Technology
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us understand how you interact with our site and improve its functionality.
How We Manage Your Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of our website.
Who Can You Contact for More Information?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@lifezone360.com
- Phone: (847) 565-8135
- Address: 999 W Main St, West Dundee, IL 60118
SMS Terms and Conditions
SMS Consent Communication:
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Lifezone360, you may receive messages related to the following:
- Appointment reminders (if applicable)
- Follow-up messages (if applicable)
- Billing inquiries (if applicable)
- Promotions or offers (if applicable)
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].
Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Lifezone360 by submitting an online form.
Opt-Out Method:
You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword “HELP” or contact us directly at (847) 565-8135.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.